The experience with 3DCart was a good one. We converted all our products from an old cart system and we were running in the first weekend. All of our questions have been answered and all the things that we wanted to do for promotions, free offers coupon deals, etc... were all doable right out of the box. Configuration and customization of the look and feel were the easiest of any cart system that I previewed and I was impressed with how easily we could add our own custom code for tracking and analytics. We are excited and in the first month with 3DCart we have had our best month ever.
Thank you! We are looking forward to seeing what new features you will be bringing out in the 2nd half of 2013.
We have been working with 3Dcart since we started selling online. Currently we are using them for three separate websites. I do not normally take the time to write testimonials but was inspired to do so because of the service that I received recently from Samantha. We needed to implement an advanced search on our website and through the luck of the draw the project was assigned to her. I have worked with Samantha in the past and was very pleased to see that she would be spearheading our project.
And as it turns out, my instincts were correct because once again she did a fantastic job! From start to finish the project was done in five days and I could not be more satisfied. Thank you so much to Samantha and 3Dcart for knowing your business and being such professionals.
I have developed and built many sites over the years and 3Dcart by far stand above the rest from what I have seen. We have used X-Cart in the past. 3Dcart is better then X-Cart in many ways. Its much more flexible and user friendly. It provides the ability to scale up for a rapidly growing company. We have been trying to work with just one technical support representative since our account is very complex and we require a lot of changes. The custom design was great. They fit the site perfectly to what we had in mind.
Navigation was key for us and they worked with us to obtain the functionality . The software is very user friendly, I was able to train my staff quickly and they fully understand how to use the system. I have much more control over the diffrent aspects of the store which make it a complete system rather then just a shopping cart.
I’ve been a customer for about 5 years or so now. Been a happy customer since day 1. I was imported from another shopping cart company. The import was smooth ( I was very nervous). They were great at everything! I have had a few issues (mostly me learning things) and anytime I have had issues I have always gotten a timely and effective response. I’ve used 3dcart design services for 2 websites and I am very happy with both! The graphics and flow of the site turned out fantastic! Very user friendly!
I have tried MANY shopping cart sites and found 3dcart to be the best! I am a very satisfied customer! I have 5 websites with 3dcart and am I am a very happy customer!
We have been using 3dCart now for over 18 months with great success, during a very rough economic environment. We migrated from another cart that was not stable enough to handle the high volume we process daily. The technical support is great, and the new extended hours help out a lot. The custom design services were able to migrate our old design so that our customers didn’t even know we had a new site. The 2 reasons we chose 3dCart were ease of use and features.
Ease of use was key to us because the employees needed to get up and running quickly without training and with the high volume of transactions we see daily, the new system needed to be simple and quick to use. The features, especially in the promotions manager were key to driving new revenues.
I would use them again, and we do!
I've been using 3dcart since 2004, having transferred to 3dcart from Monster Commerce. 3dcart offered more features which was the main reason I switched. I've used 3dcarts design services 3 times. Twice they designed and implemented the site and the third time was just an implementation. The two times I had them design for me, I feel that I gave them very little information to go off of and they were able to pull out a great design. I find the software user friendly, my favorite feature is the CRM system. I know this may seem small but we handle a lot of email whether it is from the customer to us or from us to the customer.
We're able to attach the CRMs to a customer’s order as well as their name. We do everything in the CRM system so that we can keep track of a customer and/or what's going on with their order. I like them enough that I'm also in the process of building two new 3dcart websites.
I would use them again, and we do!
Development of our customized webstore began in October of 2010. We migrated from an Xsilva shopping cart and the difference is vast. There is so much more we can do with 3dCart, technically and visually, and the face lift 3dCart has given our site is amazing. We can provide much more information to our customers with tabs for more information, videos, and pictures. The quality of service is very high. There is always someone there to help us and we never have to wait for someone to get back to us. It's great to have support like this. I never even knew this level of support existed in web support services. We have used the custom design services, and the experience was great. The interface is very intuitive and doesn't require special skills or an understanding of programming.
Our favourite features are the customer reviews and the single checkout page with integrated payment processing. The order processing system is great too and has streamlined our order fulfillment process. We also like the ability to see the referring URL for orders placed, a feature we didn't have with our previous webstore. The ability to send newsletters from within the 3dcart software is a bonus. Our experience with 3dCart has been and continues to be very positive.
We've been using 3dcart since 2004. 3dcart hosted our first store, but we did try a lot of others out before committing to 3dcart. Nothing had the features, customization, and ease of use that 3dcart offered. Not everyone who works for our company is computer savvy, but it was no problem getting them to understand 3dcarts software basics in a day. We've used technical support so many times during the last 6 years. Every time I'm stuck on trying to adjust something I give them a call. I don't think I've come across a problem they didn't help me work through in the last 6 years. We used the custom design service early on to build a menu I was stuck on.
The service was very quick, and the result was exactly what I was looking for. I've found the site extremely user friendly. It took me awhile to learn the extent that I could customize 3dcart, but now, it's my favorite thing about the shopping cart. We've enjoyed using 3dcart for years, and will continue to do so. We've had problems, like I'm sure every business does, but 3dcart has always worked with us to solve them quickly.